The Tele-Sales Representative is responsible for prospecting and identifying cross selling opportunities with current customers and identifying and expanding business opportunities with new potential customers and setting appointments with decision makers.
Major Responsibilities:
Cold call to identify key decision makers and set appointments for any of our divisions.
Teleprospect to identify opportunities to acquire additional business from existing customer base.
Teleprospect and identify potential new customers and educate them on how we might be able to help them.
Enter customer information in our customer data bases in a timely and accurate manner. And update current data base information.
Demonstrate a strong understanding of and promote the value of the broad line of hardware and services ESI can provide.
Sustain high activity levels; dials, appointments set and database updates.
Gather data and actively listen to existing clients by using consultative methods to fully understand their business, uncover their problems and identify impact areas
Complete associated paperwork following each customer contact in a timely, accurate and legible manner to ensure all details of the transaction are completed according to approved and standardized procedures
Report daily activity, including contact information, appointments set, follow-ups, etc.
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